Bank of Baroda BC Outlet Inspection Risk Categorization Matrix
बैंक ऑफ़ बड़ौदा अपने BC आउटलेट (किओस्क) का प्रतिमाह इंस्पेक्शन करेगा और निम्नलिखित सूची के आधार पर उनको अंक देगा , अंको के आधार पर BC आउटलेट (किओस्क) को 4 category में रखा जावेगा (Very High Risk / High Risk / Medium Risk / Low Risk), Very High Risk BC आउटलेट (किओस्क) को बंद करने की कार्यवाही की जाएगी
Bank of Baroda
1
Display of Do’s & Don’ts boad at pc point
Board Present and visible
5 mark
5
Board Present and No visible
3 mark
Board Not Present
0 mark
2
Display of out Bank’s signage and Branding Material at pc point
Board Present and visible
5 mark
5
Board Present and No visible
3 mark
Board Not Present
0 mark
Other Bank / FI
(-) 2 mark
3
BC settelemtn ac
Credit at least once in a month
5 mark
5
Not once in a month
0 mark
4
Suspected frauds of Biomectric Cloing
0 comlaints
10 Mark
10
1 ccomlaints
0 Mark
investigation and termination
5
Complaints against BC
0 comlaints
10 Mark
10
1-2 comlaints
7 Mark
3-5 comlaints
3 Mark
6-10 comlaints
0 mark
> 10 comlaints
(-) 5 mark
6
Percentage of Slippage of ac whose leads were generated by BC in last 12 Month
< 1%
10 Mark
10
1% to <5%
6 mark
5% to <10%
3 mark
10% to < 20%
(-) 5 mark
>20 %
(-) 10 mark
Not generated any lead in 12 Month
(-) 2 mark
7
Percentage of account reported as fraud whose leads were generated by BC in last 12 Month